Outbox

Batches which have been fully authorised will move to the Outbox. From here the payment can be sent to the bank, unsigned or cancelled.

You can see the payment details from any of the payment process screens, by clicking on the ID link. You can also print the payment details by clicking View/Print from this screen.

Once payments with an immediate debit date have been transmitted to the Bank, they can't be cancelled.

To send a payment batch immediately

  1. Click Send

The Gemsafe Esigner box will be displayed

  1. Click Sign & Submit and Sign payment

To unsign a payment batch

Unsigning a payment removes any authorisation, and the batch will sit in the Authorisation Box until fully signed.

  1. Click Unsign

The Gemsafe Esigner box will be displayed

  1. Click Sign and Submit and Sign payment

To cancel a payment batch in the Outbox

  1. Click Cancel

The Gemsafe Esigner box will be displayed

  1. Click Sign and Submit and Sign payment

Please note this will only cancel the batch and not the payments. Individual payments can be cancelled from the Payments List.