Charging Options for International Payments

The charging options depend on the currency of the account being debited, the currency being sent and the payment destination.

Payments in an EU/EEA currency and being sent within the EU/EEA

If a currency conversion is required the charging options are:

  • Sender pays all charges i.e. 'Pay Remitting Bank Charges' and 'Pay Receiving Bank Charges' are selected.

or

  • Charges are shared i.e. 'Pay Remitting Bank Charges' only is ticked.

If no currency conversion is required the only charging option applicable is:

  • Charges are shared i.e. 'Pay Remitting Bank Charges' only is ticked.

Payments in a non EEA currency or being sent outside the EEA

If the payment is a non EEA currency or is being sent outside the EEA the options available are:

  • Beneficiary pays all charges i.e. remitting bank charges will be deducted from the amount remitted, ensure that 'Pay Remitting Bank Charges' is not ticked.
  • Charges are shared i.e. pay remitting bank charges only, ensure 'Pay Remitting Bank Charges' is ticked.
  • Sender pays all charges i.e. you will be debited with remitting bank and destination bank charges (which may be added separately), ensure 'Pay Remitting Bank Charges' and 'Pay Receiving Bank Charges' are both ticked.

Countries that require BIC and IBAN

Payments to some countries have a mandatory requirement for a BIC and/or IBAN. A BIC (Bank Identifier Code) is an international standard for identifying the beneficiary's bank quickly and easily. An IBAN (International Bank Account Number) is an international standard for identifying a customer's account number anywhere in the world. Any payment transaction made to the countries listed below should contain the applicable BIC and/or IBAN as payment instructions without it may be returned by the receiving bank and/or incur an additional fee.

Please note that payments made or received in Euros need a BIC and IBAN. Failure to adhere may result in the payment being rejected and/or incur additional fees.

Countries that require BIC and/or IBAN:

Austria Bahrain Belgium
Bulgaria Croatia* Cyprus
Czech Republic Denmark Estonia
Finland France Georgia*
Germany Greece Greenland*
Hungary Iceland Ireland
Italy Jordan* Kuwait
Latvia Lebanon* Liechtenstein
Lithuania Luxembourg Macedonia*
Malta Moldova Montenegro*
Netherlands Norway Pakistan*
Poland Portugal Qatar*
Romania Saudi Arabia Slovakia
Slovenia Spain Sweden
Switzerland Tunisia* Turkey
United Arab Emirates (UAE)

*To make a payment to these countries, please select the 'Bank Address' option, then click on 'Other' from the drop down list and then enter the name of the country in the blank text field e.g. Croatia.